How It Works

Palace Paws: For dogs who like to wait in style.

Exploring Vienna’s cultural treasures doesn’t mean leaving your beloved companion behind. Palace Paws makes it effortless — and elegant — to care for your dog while you immerse yourself in the city’s finest experiences.

Step 1: Drop Off

Arrive at our elegantly run dog lounge, just steps from the palace gates.

Our trained staff will welcome your dog into a calm, secure environment designed for comfort, safety, and peace of mind.

We take time to greet every guest individually — with a gentle introduction, a tailored space, and a warm, personal touch.

  • No kennels, no stress — just soft beds, calm surroundings, and kind care.
  • Pre-booking ensures space and a seamless welcome.

Step 2: Enjoy Vienna

Explore the palace, museum, or gardens — unhurried and carefree.

While you enjoy your cultural outing, your dog will be enjoying their own peaceful stay. Whether it’s a short museum visit or a half-day experience, we offer flexible options designed for travellers.

  • Need extra time? Just let us know. Your dog is in good hands.
  • You’ll receive optional updates or photos via WhatsApp — only if you wish.

Step 3: A Happy Reunion

Return to a well-rested, happy dog — ready to continue the day by your side.

We’ll share a short summary of your dog’s visit, including how they settled, any highlights, and optional recommendations for dog-friendly places nearby.

  • A gentle handover, personalised feedback, and a wagging tail.
  • Complimentary treat included (always grain-free, always approved).

Who is it for?

Palace Paws is designed for:

• Visitors attending dog-free sites (palaces, museums, fine restaurants)

• Dogs who are calm, friendly, and used to short separations

• Owners who expect trustworthy, elegant care without compromise

What We Offer

• Lounge-style care (no cages or crates)

• Experienced, multilingual staff trained in animal behaviour

• Optional add-ons: walks, grooming, photos, or calming routines

• Discreet location near major cultural landmarks

Book Your Visit

Advance booking is required.

Spontaneous visits may be possible, subject to availability.

Join the waiting list or Enquire here